King Shaka International Airport was officially opened in 2010 and has since garnered many accolades. The airport was voted the top Regional Airport for Africa in the Skytrax World Airport Awards in 2013 to 2016 and was second in the 2013/2014/2015/2016 ACI for the Best Airport in the Middle East/Africa category. In 2016 the airport was voted by Skytrax for the Best Airport Staff in Africa!

King Shaka International Airport currently has a capacity capability of 7, 5 million passengers per annum. The airport, until the end of April financial year 2017 was handling almost 5.2 million passengers annually. The 3.7 km runway allows for the Airbus A380 and Boeing 747s to land and take off, and provision has been made for a second runway when demand requires this in the future. 

Durban is rated as the “event city” of South Africa and the airport works closely with strategic partners including, EThekwini Municipality, Convention Bureau, ICC Durban, Durban Chamber of Commerce and Industry, Tourism KZN, Durban Tourism, Dube TradePort, Trade, and Investment KZN and others to ensure our airport is always ready to welcome tourists, business and conference delegates.

Useful numbers to note

Security Central Screening Point: +27 (0)32 436 6630

South African Police Services: +27 (0)32 436 6868

Parking Management: +27 (0)32 436 6626

Fire Department: +27 (0)32 436 6722/6569

Infrastructure Management Centre (IMC): +27(0)32 436 6494

IT Service Desk: +27 (0)32 436 6507

Parking Office: +27 (0)32 436 6626

Permit office: +27 (0)32 436 6505

Clinic: +27 (0)32 436 6509

 Tourist information kiosk

The tourist information kiosk is located in the arrivals area. The kiosk offers visitors up-to-the-minute information about events, attractions, and services in the province. It also offers fax and Internet facilities, as well as access to accommodation and sightseeing tours.  The kiosk is open Monday to Saturday, from 08:00 to 21:00, and on Sunday from 09:00 to 21:00 and can be contacted on +27 (0)32 436 0013

South African Airways business class lounge

There is a domestic South African Airways business class lounge (Tel: +27 (0)32 815 2044) located in the departures area. The lounge opens 30 minutes before the first departure and closes 30 minutes after the last departure every day.

Bidvest Premier Lounge

The Premier Lounge is located on the second floor of the departures terminal. The lounge is open to any passenger, no matter the airline or ticket class. A charge is levied per use and services include:

  • Newspapers and magazines
  • Unlimited hot and cold beverages
  • Snacks and sandwiches

The Premier Lounge is free or discounted to certain cardholders such as Diners Card. Enquire at the lounge for further details or call +27 (0)32 436 7138.

British Airways Slow Lounge

Tel: +27 (0)32 436 7037/8

uMp(h)afa Lounge

Tel: +27 (0)32 436 6680

The uMp(h)afa lounge is open to all International passengers traveling out of King Shaka International Airport.  A charge is levied per use thereof.

State Protocol Lounge

Tel: +27 (0)32 436 6453/54/55